Allisoft Terms and Conditions
1. Introduction
Allisoft offers a variety of services, including IT Services, Stationery Services, Movies, Games, and Internet Services. These Terms and Conditions apply to all services provided by Allisoft through our website or other platforms. By using our services, you agree to comply with these terms. If you do not agree with these terms, you must not use our services.
2. Available Services
The following services are offered by Allisoft:
- IT Services: Comprehensive IT solutions, including software development, network setup, data management, and tech support.
- Stationery Services: Supply and delivery of office stationery products, including printers, paper, and office accessories.
- Movies: Streaming and download options for a variety of movie genres available for Allisoft subscribers.
- Games: A selection of video games available for download, streaming, and in-app purchases.
- Internet Services: WiFi management, internet service plans, broadband access, and related services.
3. Service Availability
All services are subject to availability. We reserve the right to modify, suspend, or discontinue services at any time without prior notice. If a service is temporarily unavailable, we will make reasonable efforts to restore it promptly. We are not responsible for any service interruptions caused by factors beyond our control.
4. User Responsibilities
As a user of Allisoft's services, you agree to:
- Provide accurate, complete, and up-to-date information when creating accounts or making purchases.
- Use the services in compliance with applicable laws and regulations.
- Protect your account details, including your password, and notify us immediately if you suspect unauthorized access to your account.
- Not engage in any fraudulent, illegal, or harmful activities while using our services.
- Not interfere with or disrupt the functioning of the services or networks.
5. IT Services
Allisoft offers a variety of IT services, including:
- Software Development: Custom software solutions designed to meet the needs of your business, including web, mobile, and desktop applications.
- Network Setup and Support: Configuring and maintaining networks to ensure optimal performance, security, and reliability for your infrastructure.
- Technical Support: Providing on-demand support for your software, hardware, and network issues to ensure minimal downtime.
- Cloud Services: Hosting, cloud storage, backup solutions, and data management services for businesses of all sizes.
By using our IT services, you agree to the terms governing those services, including payment terms, service level agreements (SLAs), and response times for support requests.
6. Stationery Services
Our Stationery Services include the provision of office products such as printers, paper, and various office supplies. By using our Stationery Services, you agree to the following terms:
- All products are subject to availability, and we will attempt to provide alternatives if your requested items are out of stock.
- Delivery charges may apply depending on your location and the size of the order.
- Returns and exchanges are subject to our return policy, which includes a 14-day period for non-defective items.
- Our prices may vary based on market conditions, and we reserve the right to adjust prices accordingly.
7. Movies
Allisoft offers a movie streaming and download service for our users. By subscribing to our Movies service, you agree to the following:
- Content availability may vary based on location and licensing agreements.
- All movies are for personal, non-commercial use only. You may not redistribute, share, or reproduce any content without authorization.
- We reserve the right to remove content from our service at any time, without prior notice, due to copyright or contractual reasons.
- Subscription fees for our Movies service will be charged according to the plan you select. Additional charges may apply for premium content.
8. Games
Allisoft provides a collection of video games for download, streaming, and in-app purchases. By accessing or purchasing games, you agree to the following terms:
- Games are subject to availability and may require specific hardware or software configurations to work properly.
- Any in-game purchases will be subject to the terms provided at the time of purchase, including virtual currency or item-based transactions.
- All games are licensed to you for personal, non-commercial use only. You may not resell or distribute any games or content provided by Allisoft.
9. Internet Services
Allisoft offers WiFi management and internet access services. By using these services, you agree to:
- Comply with our usage policies, including limits on bandwidth and acceptable use, and refrain from engaging in illegal or abusive activities.
- Pay all applicable fees for internet services, including setup and maintenance charges, as specified in the service plan you choose.
- Ensure that your devices meet the technical requirements to use our internet services, including compatible routers and modems.
Technical support is available for issues related to internet services, with response times based on your service plan. Allisoft is not responsible for interruptions caused by external factors like network outages or technical failures.
10. Payments and Billing
When subscribing to any Allisoft service or making a purchase, you agree to provide accurate billing information, including a valid payment method. Payments for services are due on the agreed schedule:
- All subscription fees and charges will be processed through your selected payment method.
- We may charge taxes and fees in accordance with local regulations.
- Payment for services is non-refundable unless explicitly stated in our refund policy.
11. Privacy Policy
We respect your privacy and are committed to protecting your personal data. By using our services, you agree to the collection, use, and storage of your personal information as described in our Privacy Policy. This includes:
- Personal details such as name, email, and contact information.
- Payment details and billing information.
- Usage data related to your interaction with our services.
12. Termination
Allisoft reserves the right to suspend or terminate your access to services if you violate any of these Terms and Conditions. Upon termination, you must cease using the services and return any rented or borrowed items within the specified time frame.
13. Limitation of Liability
In no event shall Allisoft be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. This includes, but is not limited to, loss of profits, data, or goodwill.
14. Governing Law
These Terms and Conditions shall be governed by the laws of Tanzania. Any disputes will be subject to the exclusive jurisdiction of the courts in Tanzania.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us by choosing any of the following communication medium:
